Delete Your Account
Deleting your account does not cancel your subscription
If you have an active KetoSense Pro subscription, deleting your account does not stop billing — subscriptions are managed and billed by Apple or Google, not by KetoSense, and continue until you cancel them directly:
- iPhone/iPad: Settings app → your name → Subscriptions → KetoSense → Cancel Subscription.
- Android: Google Play Store app → profile icon → Payments & subscriptions → Subscriptions → KetoSense → Cancel.
Cancel your subscription first if you don't want to keep being charged, then delete your account.
Steps to delete your account
- Open the KetoSense app and sign in.
- Go to the Settings tab.
- Scroll to Your account.
- Tap Delete account and confirm.
Deletion happens immediately, in-app, with no waiting period and no need to contact support.
What gets deleted
Deleting your account permanently removes, immediately and without exception:
- Your account (email, display name)
- All logged meals (meal photos are never stored in the first place — see our Privacy Policy)
- Saved recipes and cookbook entries
- Body metrics, goals, and dietary restrictions
- Health-screening answers
This action cannot be undone.
What is retained
A one-way hash of this email is kept indefinitely, separate from your deleted account, solely to prevent trial abuse via repeated sign-up/delete cycles. It cannot be reversed back into your email address, but it can be matched if this same email signs up again — see the Privacy Policy's Data Retention section for the full disclosure.
No account? Still want data deleted?
If you can't access the app (lost access, uninstalled, etc.), email ketosense.app@gmail.com from the address on the account and we'll delete it manually.
Questions
See the full Privacy Policy or contact ketosense.app@gmail.com.